How do I request a quote?
Use our simple Product Quote Form.
How accurate are the color swatches?
Although we do our best to make sure that the colors shown on our web site are accurate, actual colors can vary slightly. For viewing blinds on our web site, a 24 bit true-color display card is recommended. In addition, subtle color differences and textures may not be fully appreciated on some systems. Due to the fact that our products are all custom made, and can't be returned, you may wish to have a sample sent to you before ordering.
How do I measure my window correctly?
Use our "Measuring" instructions.
Price Guarantee
No one can be the cheapest on every product but we guarantee to offer high quality products at a very competitive pricing.
Payment Options
Since all window treatments from SellBlinds.com, Inc. are custom made to your specifications, all orders are paid for when your order is placed. We accept Visa, Mastercard, Discover, American Express, cashier's checks, Personal Checks and Money Orders.
Changes, Cancellations and Refunds
Because our products are custom made to your specifications, they are not suitable for resale in the course of normal business. It is very important that you are sure of your purchase decisions because they are non returnable. Cancellations or changes can only be made before production has begun (usually the next morning after an order is placed).
Returns
Please obtain a Return Goods Authorization (RGA) number before any merchandise is returned so that we can expedite your product. Payments to SellBlinds.com should not be withheld if awaiting adjustments for a claim. On manufacturing and order entry errors, SellBlinds.com reserves the right to have a product returned for repair or remake. All remakes are entered at normal charge. Credits will be issued upon return and verification.
Sales Tax Information
Outside of Missouri, you do not have to pay any sales tax. Missouri resident sales tax of 8.25% will automatically be added to all orders.
Delivery Times
Production times given vary between products. Most of our products are manufactured and shipped within 5-7 business days. Shutters take 6-7 weeks. Some arches take 2 weeks. We will be happy to furnish you will tracking information once your order has shipped.
Lifetime Warranty
Every product we carry is covered by a Limited Lifetime Warranty specific to the product. This warranty covers any defects in materials or workmanship so long as the product is measured and installed properly. In the unlikely event that you need warranty service, just email us. Our trained customer service representatives will be happy to arrange for a repair or replacement as quickly as possible.
Warranty Claims
Upon delivery of your window treatments, inspect all the boxes for damage. If you notice any box which looks damaged, have the driver open and inspect the product. Refuse any box which has damage to it and write down the box number and tracking number. If the product is left on your porch and your new blinds arrive damaged, call 417-429-1633 immediately. You will have 10 days from time of receiving product to turn in a damage report with us. The blind must be kept in the original box and we will need the tracking number from the box. We will issue a Return Goods Authorization (RGA) for the product. The manufacture will repair or replace the product at their expense. If the product is replaced, the freight company will pick up the damaged box with 30 days of the freight claim. Call us before discarding the product.
Personal Quality Assurance
We will do everything under our control to ensure your satisfaction and the quality of the products we sell. Any error on our part, or the manufacturers' part will be promptly corrected. If you make a mistake in ordering measuring, we will give you an "Oops" discount of at least 15% on a reorder. If the manufacturer gives a greater discount, we will pass that on to you.
I have a question that's not addressed here.
Please feel free to call us at 417-429-1633 during normal business hours or use the form below to have any questions, comments or concerns addressed.
