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Policies
Changes, Cancellations, and Refunds
Because our products are custom made to your specifications, they are not suitable for resale in the course of normal business. Cancellations or changes can only be made before production has begun (usually the next morning after an order is placed).
Shipping Policy / Oversize Freight
Free shipping on all products except those that are oversized. Oversized freight charges will calculated by SellBlinds.com's office upon receipt of order and call placed to customer to verify knowledge and acceptance of the additional charge before finalizing the order and completing the transaction.
Boxes 108" and up in total (girth + length) will have an additional charge of $70. Any boxes that can not be shipped by UPS (approximately 96"wide) must be shipped by common carrier. Common carrier shipments will be charged $73 within the SellBlinds.com trading area and $95 outside the SellBlinds.com trading area. Trading area includes TX, LA, NM, OK, MO, MS, TN, AR.
Damaged Shipments
When you receive a damaged box, it is extremely important to note "damaged" on the delivery receipt. You must inform SellBlinds.com within 10 days of any freight damage problems and keep damaged boxes and packaging and the tracking label. Damaged merchandise must be returned in the original (damaged) box. A remake or repair order will be issued by SellBlinds.com after your notification.
Concealed Damage (UPS)
Occasionally, damaged shipments may not be noticed until the boxes are opened. These concealed freight damage situations need to be reported to SellBlinds.com within 10 days of receipt. Be sure to keep all damaged boxes and packaging with the damaged merchandise. Damaged merchandise must be returned in the original (damaged) box. A remake or repair order will be issued by SellBlinds.com.
Concealed Damage (Common Carrier)
If you know of, or suspect freight damage, be sure to write on the bill of lading "damage" or "suspected damage." If you only sign your name on the bill of lading, you are verifying that there is no damage and therefore no claim can be made.
Returns
Please obtain a Return Goods Authorization (RGA) number before any merchandise is returned so that we can expedite your product. Payments to SellBlinds.com should not be withheld if awaiting adjustments for a claim. On manufacturing and order entry errors, SellBlinds.com reserves the right to have a product returned for repair or remake. All remakes are entered at normal charge. Credits will be issued upon return and verification.
Privacy
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website. Any changes or updates to our privacy practices will be updated through our website.
We respect your privacy
We value and respect our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless we are legally required to do so.
Log Files
We use IP addresses, browser type, time of day, to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Registration
Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings; during the registration process.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. No sensitive information is ever transmitted in plain text.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link http://www.rsasecurity.com/standards/ssl/basics.html
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Security
We use industry standard security protocol Secure Sockets Layer (SSL) to encode sensitive information like your credit card number that passes between you and our servers. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on our web site is perfectly safe.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of SellBlinds.com or its content suppliers and protected by U.S. and international copyright laws. The compilations (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of SellBlinds.com and protected by U.S. and international copyright laws. All software used on this site is the property of SellBlinds.com or its software suppliers and protected by U.S. and international copyright laws. Any other use, including the reproduction, display, or performance, of the content on this site is strictly prohibited.
Trademarks
Tradmarks mentioned on this site belong to their respective owners, even if not clearly identified. Trademarks may not be used in connection with any product or service that is not SellBlinds.com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SellBlinds.com.
Applicable Law
This site is created and controlled by SellBlinds.com in the State of Missouri, USA. As such, the laws of the State of Missouri will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.
Disclaimer
This site is provided by SellBlinds.com on an "as is" basis. SellBlinds.com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by law, SellBlinds.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. SellBlinds.com will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive, and consequential damages.
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